Everything you need to know about PK Lakh — from creating your account and making your first deposit to withdrawing winnings and playing games on your Android phone. Find your answer below or contact our support team directly.
We put this FAQ together because we kept seeing the same questions come up from players across Bangladesh. Things like how to deposit with bKash, how fast withdrawals arrive, which games are available, and how to get the PK Lakh app working on an Android phone.
Instead of making you dig through long documents or wait for a support reply, we have collected the most common PK Lakh questions and answered them clearly and directly. No jargon, no runaround — just straight answers that actually help.
If you cannot find what you are looking for in the FAQ below, you can always reach the PK Lakh support team by email at [email protected]. We are available around the clock and will get back to you as quickly as possible.
Tip: Use the search box at the top of the page or click a category tab below to jump straight to the questions that matter most to you.
Browse by category or use the search above to find your answer quickly.
Beyond the FAQ answers, here is a quick look at what makes PK Lakh the go-to gaming platform for players across Bangladesh.
Top up your balance in seconds via bKash or Nagad and get your winnings back in your wallet within minutes. No waiting, no paperwork, no bank transfers required.
The PK Lakh app is designed from the ground up for Android. Every button, every screen, and every game is optimised for mobile so you get a smooth experience on any Android device.
From live card games like Andar Bahar to arcade shooters like Dino Hunter, PK Lakh offers a varied game library that keeps things fresh no matter how often you play.
Your account data and payment details are protected with 256-bit SSL encryption. PK Lakh never shares your personal information with third parties.
New player welcome bonuses, reload offers, and game-specific promotions run throughout the year. There is almost always an active deal that adds extra value to your deposits.
The support team is available around the clock by email. Live games run continuously so there is always a match or a round ready to bet on, day or night.
If your question is not covered in the PK Lakh FAQ above, our support team is ready to help. Reach out through any of the options below.
Send your question to [email protected] and we will get back to you as quickly as possible — usually within a few hours.
Use the search box at the top of this page or click a category tab to filter questions. Most common issues are covered in detail above.
Log in to your PK Lakh account and use the in-app help section to submit a support request directly. Your account details are attached automatically so the team can respond faster.
Responsible Gaming: If you ever feel that your gaming habits are becoming a concern, PK Lakh has tools to help. Visit the Responsible Gaming page to learn about deposit limits, self-exclusion options, and other support resources available to you.
Got your questions answered? Register free, make your first deposit via bKash or Nagad, and your favourite PK Lakh game is just one tap away.
Questions? Email us at [email protected]